%20(210%20x%20148%20mm)%20(210%20x%20148%20mm)_pn.png)
Experts in Legionella Risk Assessments & Legionella Compliance Solutions
Bespoke Compliance Solutions LTD has a team of Legionella Compliance experts that make the whole process simple and provide a complete and concise risk assessment report and guidance on how to become compliant and keep your water systems safe.
What we do...
At Bespoke Compliance Solutions, we specialise in helping businesses, landlords, and facility managers stay fully compliant with Legionella regulations. Our expert team provides comprehensive risk assessments, water testing, monitoring, and management plans to reduce the risk of Legionnaires’ disease and ensure your premises meet all UK Health & Safety Executive (HSE) requirements. Whether you manage residential properties, commercial buildings, or healthcare facilities, we deliver tailored Legionella compliance solutions that protect your occupants, safeguard your reputation, and give you complete peace of mind.
Services
Legionella Risk Assessments
A Legionella risk assessment is a legal requirement for landlords, employers, and property managers to identify and control the risk of Legionella bacteria in water systems. The assessment involves inspecting hot and cold water systems, identifying potential sources where bacteria could grow, and providing recommendations to reduce risks. It forms the foundation of your Legionella compliance plan and helps ensure the safety of tenants, staff, and visitors.
Water Testing
Legionella water testing is the process of sampling and analysing water from your system to detect the presence of Legionella bacteria. Testing is often recommended for higher-risk systems, such as cooling towers, hot and cold water tanks, and healthcare facilities. Regular testing helps verify that control measures are working effectively and provides peace of mind that your water supply is safe and compliant with health and safety regulations.
System Disinfection
Water system disinfection is the process of thoroughly cleaning and treating hot and cold water systems to remove harmful bacteria, including Legionella. This is typically carried out after new installations, major plumbing works, or when contamination is suspected. Disinfection helps ensure your water supply is safe, compliant, and free from bacteria that could pose a risk to health.
Legionella risk assessments
Legionella risk assessments are the starting point for water safety compliance. We carry out risk assessments for:
-
Care homes
-
Dental practices
-
Hospitals
-
Schools, colleges and universities
-
Gyms and leisure facilities
-
Cafes, restaurants and hotels
-
Rental properties
-
Offices and more
Request a call or a quotation
Legionella Risk Assessments and Compliance
If your building has a hot or cold water system, the first thing you need to do is get Legionella risk assessment—it's the law!
The risk assessment covers everything from water tanks and pipes to taps, toilets, sinks, showers, and even cleaning equipment. Not sure if your system needs a Legionella assessment? Just ask us!
We provide water hygiene and Legionella compliance services in Buckinghamshire, Oxfordshire, Hertfordshire, Bedfordshire, and London, helping you understand your responsibilities under ACoP L8 and HSG274.
Why not book a free consultation with one of our friendly experts? We're here to help!
Legionella risk assessments - a commercial premises case study
Having a Legionella risk assessment does not automatically mean you're compliant.
If you ignore suggested actions from your Legionella risk assessment then you're putting people at risk and it's likely to cost you more money in the long-run.
​
We recently helped a company become fully compliant. But sadly they learnt the hard way.
Why work with us?
10+ years of industry experience in compliance
We know Legionella and water hygiene compliance inside and out!
Our customers rate us 10/10 and highly recommended us
We’re highly recommended for a reason. Clients value our authenticity and reliability.
We’ll make Legionella compliance straightforward.
Partner with us to feel informed and supported. We are the compliance experts you can trust.
🧾 Legionella Risk Assessment & Compliance – Frequently Asked Questions (FAQ)
1. What is a Legionella risk assessment?
A Legionella risk assessment is a systematic review of your water systems and management practices to identify potential risks where Legionella bacteria could grow or spread.
It examines:
-
The design and condition of the water system
-
Temperature control and stagnation risks
-
Materials used in pipework and fittings
-
Maintenance procedures and records
-
Staff awareness and training
​
The goal is to identify hazards, evaluate the level of risk, and outline control measures to prevent bacterial growth.
​
2. Who is responsible for carrying out a Legionella risk assessment?
​
Under UK law, the duty holder (usually the employer, landlord, or person in control of premises) is legally responsible for ensuring the assessment is carried out.
They can appoint a competent person (known as the responsible person) or an external Legionella specialist contractor to complete the assessment, but the legal responsibility remains with the duty holder.
​
3. How often should a Legionella risk assessment be reviewed?
​
A risk assessment should be reviewed regularly — typically:
-
Every two years, or
-
Whenever significant changes occur, such as:
-
Alterations to the water system
-
Changes in building use or occupancy
-
Evidence of poor control or water quality results
-
A case of Legionnaires’ disease linked to the premises
-
The review ensures your control measures remain current and effective.
​
4. What laws and regulations apply to Legionella control?
​
The main UK legislation and guidance are:
-
Health and Safety at Work etc. Act 1974 (HSWA)
-
Control of Substances Hazardous to Health Regulations 2002 (COSHH)
-
HSE Approved Code of Practice (ACoP L8) – Legionnaires’ disease: The control of Legionella bacteria in water systems
-
HSG274 Part 2 – Technical guidance for hot and cold water systems
Compliance with these ensures you meet your legal duty to protect staff, residents, and visitors.
​
5. What systems are most at risk of Legionella growth?
​
Legionella can develop in any system where water is stored or circulated. High-risk systems include:
-
Hot and cold water systems (tanks, calorifiers, pipework)
-
Showers and taps
-
Cooling towers and evaporative condensers
-
Spa pools, fountains, and decorative water features
-
Humidifiers and misting systems
​
6. What control measures help prevent Legionella?
​
Common control strategies include:
-
Maintaining hot water above 60°C and cold water below 20°C
-
Regular flushing of infrequently used outlets
-
Descaling and disinfecting shower heads and hoses
-
Using WRAS-approved materials that don’t support bacterial growth
-
Keeping accurate temperature, inspection, and maintenance records
-
Training staff on Legionella awareness and safe practices
​
7. What happens during a Legionella risk assessment visit?
​
A qualified assessor will:
-
Review schematics and documentation of the water system
-
Inspect tanks, calorifiers, pipework, and outlets
-
Take temperature readings and, if necessary, water samples
-
Identify risks and recommend control actions
-
Provide a written report with findings, a risk rating, and an action plan
​
9. What are the consequences of non-compliance?
​
Failure to manage Legionella risks can result in:
-
Prosecution under health and safety law
-
Fines or imprisonment for duty holders
-
Reputational damage
-
Serious illness or death if an outbreak occurs
​
Maintaining compliance is not only a legal duty but also an essential part of duty of care.
​
10. What records should be kept for Legionella compliance?
Keep up-to-date records of:
-
Risk assessments and reviews
-
Temperature monitoring results
-
Cleaning, disinfection, and maintenance logs
-
Training certificates
-
Contractor reports and service documentation
​
Records should be retained for at least five years and be readily available for inspection.